Privacy Policy

Last updated: August 2, 2025

Taghills (operated by Lexxoti India Pvt. Ltd.) manages this website and related services (the “Services”) to provide customers with a curated eyewear shopping experience. Our platform is powered by Shopify, which supports our ability to deliver products and services securely and efficiently.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website (https://taghills.com), or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy regarding your personal data, this Privacy Policy will apply.

By accessing or using our Services, you agree that you have read and understood this Privacy Policy and accept the practices it describes.

Personal Information We Collect or Process

We collect personal information that can identify or be reasonably linked to you. This includes:

  • Contact details: Name, billing/shipping address, phone number, and email.

  • Payment details: UPI ID, card or bank info, COD status, and transaction history.

  • Account information: Your preferences, login credentials, and order history.

  • Order data: Items viewed, purchased, returned, or exchanged.

  • Device/browser info: IP address, device type, browser data, location (if permitted).

  • Usage data: Your interactions with our store, product pages, and features.

  • Customer support messages: Any communication via email, phone, or WhatsApp.

Sources of Personal Information

We collect your data from:

  • Direct interactions: When you create an account, place an order, or contact us.

  • Automatic means: Through cookies and analytics when you browse our website.

  • Third-party providers: Like Shopify, Razorpay, and logistics services.

  • Partners: For advertising, marketing, or support functions.

How We Use Your Information

We may use your personal information for:

✅ Order Fulfillment & Support

To process orders, enable shipping, provide tracking, handle returns/exchanges, and support customer inquiries.

✅ Customization & Shopping Experience

To remember preferences, show recently viewed or saved items, and personalize your browsing experience.

✅ Marketing & Advertising

To send promotional emails, offers, or show relevant ads on our website and third-party platforms. You can opt out of marketing at any time.

✅ Security & Fraud Prevention

To verify account activity, detect fraud, and ensure safe payment and browsing.

✅ Legal & Compliance

To respond to legal requests, enforce our policies, and comply with tax and regulatory obligations.

How We Share Your Information

Your information may be shared with:

  • Shopify: Our eCommerce platform provider.

  • Third-party service providers: Including logistics, payment, and tech support companies.

  • Marketing and ad partners: To help deliver personalized offers and ads.

  • Legal authorities: When required by law or to defend our legal rights.

  • Business successors: In the case of a merger, asset sale, or restructuring.

Relationship with Shopify

This store is hosted and powered by Shopify. Shopify processes personal information to operate our store and improve its services. Shopify may use your interactions with other merchants to deliver personalized experiences across its platform.

To understand how Shopify uses your information, please visit the
🔗 Shopify Consumer Privacy Policy

Third-Party Links & Services

Our Services may include links to external websites. We are not responsible for their privacy policies or practices. Use caution and read their terms before submitting any personal information.

Children’s Data

Our Services are not intended for children under the age of 18. We do not knowingly collect data from minors. If you're a guardian and believe your child has shared information with us, please contact us for deletion.

Data Retention & Security

We retain your personal information as long as needed to fulfill orders, comply with legal requirements, resolve disputes, and support your account. We use technical safeguards, but no system is 100% secure. Please avoid sending sensitive data over unsecured channels.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or receive a copy of your personal data.

  • Request deletion or correction.

  • Withdraw consent for marketing.

  • Manage communication preferences.

To exercise these rights, contact us using the details below.

International Transfers

Some data may be processed or stored outside your country. When applicable, we rely on secure legal mechanisms to transfer data, such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our operations. The updated version will always be posted with the latest “Last updated” date.

Contact Us

For questions, concerns, or to exercise your privacy rights, reach out to us:

📧 Email: support@taghills.com
📞 Phone/WhatsApp: +91 7701893993
🏢 Address: A-100 Wazirpur, New Delhi, Delhi, 110052, India
🌐 Website: https://taghills.com